service charter

The Sacco has eight branches in Kericho, Bomet, Bureti, Mulot, Keringet, Awasi, Nandi & Ndanai.

To be a leading Sacco
in creativity and
innovation in
Africa and beyond

To empower socio-economic
welfare to all customers
through prudent
financial management.

Unity is strength

Our Customers:
Our customers are the Imarisha Sacco BOSA
(Back Office Service Activity) and FOSA (Front Office Service Activity) members.

Our Core Values

  • God first
  • Team work
  • Effectiveness & Efficiency
  • Transparency & Accountability
  • Creativity & Innovation
  • Equality
  • Equity
  • Integrity
  • Respect

Commitment to service delivery
We commit ourselves to:
General Service:

  • Answer your telephone calls within three (3) rings
  • Attend to you within (10) ten minutes of your visits
  • Respond to your correspondence within 48 hours
  • Treat your concerns with confidentiality & privacy

Our Members
We are committed to provide efficient and satisfactory services

Get Intouch

Imarisha Sacco Building,

Kericho town P.O Box 682-20200,

Nairobi, +254720 290 222

Working Hours

We work 5days a week.
Monday - Friday: 8:00am - 5:00pm
Saturday: 8:00am - 12:00pm
Sunday & holidays: Closed


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